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Advisor(s)
Abstract(s)
As unidades de cuidados intensivos (UCI), são das áreas hospitalares que mais
dinheiro consomem nas instituições públicas. As funções dos profissionais de saúde
são imprescindíveis, mas também a logística e gestão são de vital importância e
como tal, têm de ser avaliadas.
Por isso, todos os indicadores – clínicos, económico-financeiros, recursos
humanos, produtividade, qualidade - são importantes para que a gestão possa,
dinâmica e oportunamente, ter informação útil para a tomada de decisões. Assim, a
garantia de uma gestão eficiente dos recursos é cada vez mais importante de forma a
satisfazer não só os pacientes como toda a estrutura hospitalar.
Nos tempos que correm, e com a situação socioeconómica de crise que se vive, é de
extrema importância saber com o maior nível de detalhe possível, com que recursos
se pode contar. É importante quantificar de forma eficaz e eficiente como são
utilizados os recursos, para satisfazer com o maior nível de qualidade possível um
paciente que entre numa UCI. Para tal, a utilização de sistemas de informação (SI) e
das ferramentas indicadas na gestão de uma unidade hospitalar, são de grande
importância.
Nesta tese, é proposta uma ferramenta, que seja simples e de fácil utilização,
desenvolvida com recurso a tecnologia ROLAP para a extracção e análise de
indicadores numa UCI, e que possa ser facilmente integrada num software de gestão
do dia-a-dia.
The intensive care units (ICU), are the areas of the hospital that consume more money in public institutions. The roles of health professionals are essential, but the logistics and management are also very important and because of that must be evaluated. Therefore, all indicators - clinical, economic, financial, human resources, productivity, and quality - are important so that management may, dynamically and in time, have information useful for decision making. Thus, ensuring an efficient resource management is increasingly important to meet not only all the patients but also the hospital structure. Nowadays, with the socio-economic crisis we are experiencing, it is extremely important to know with as much detail as possible, what resources you can rely on. It is important to measure effectively and efficiently how they are used to meet with the highest quality possible a patient entering the ICU. For this purpose, the use of information systems and the right tools are of great importance. This thesis proposes a simple and easy to use tool developed using ROLAP technology for the extraction and analysis of indicators in ICU that can be easily integrated in some management software.
The intensive care units (ICU), are the areas of the hospital that consume more money in public institutions. The roles of health professionals are essential, but the logistics and management are also very important and because of that must be evaluated. Therefore, all indicators - clinical, economic, financial, human resources, productivity, and quality - are important so that management may, dynamically and in time, have information useful for decision making. Thus, ensuring an efficient resource management is increasingly important to meet not only all the patients but also the hospital structure. Nowadays, with the socio-economic crisis we are experiencing, it is extremely important to know with as much detail as possible, what resources you can rely on. It is important to measure effectively and efficiently how they are used to meet with the highest quality possible a patient entering the ICU. For this purpose, the use of information systems and the right tools are of great importance. This thesis proposes a simple and easy to use tool developed using ROLAP technology for the extraction and analysis of indicators in ICU that can be easily integrated in some management software.
Description
Keywords
Unidade cuidados intensivos Indicadores Intensive care unit Indicators
Citation
Publisher
Instituto Politécnico do Porto. Instituto Superior de Engenharia do Porto