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Abstract(s)
Nos dias que correm, a crescente competitividade forçam as empresas a uma maior flexibilidade, dinamismo e resposta rápidas. O setor industrial está cada vez mais competitivo e as empresas têm de encontrar uma forma de se distinguir das demais. Por isso mesmo, estas necessitam de estar em constante evolução, tentando sempre obter o máximo de eficiência e eficácia nos seus processos produtivos, procurando sempre a eliminação de desperdícios. Esta dissertação, desenvolvida na empresa M.Rocha & J.Serra, tem assim como principal objetivo a implementação de um projeto de análise e melhoria dos processos de gestão de encomendas, produção, logística e subcontratação, recorrendo para isso às ferramentas lean. Estas são fundamentais para que as organizações consigam dar uma resposta rápida e eficiente às exigências dos seus clientes, estando assim prontas para se adaptar às adversidades do mercado atual. Tal como mencionado, analisaram-se os processos da empresa, sugerindo-se propostas de melhoria, e posteriormente avançou-se para a implementação das mesmas. Estas propostas trouxeram vários ganhos para a empresa, destacando-se a diminuição de erros ao rececionar material, maior controlo e rigor do material proveniente da galvanização, redução do tempo de receção da matéria-prima, redução do tempo de limpeza do pavilhão em 25%, redução de erros ao alimentar as máquinas, redução do tempo desperdiçado na procura da qualidade do material correto, redução do tempo no planeamento da produção por parte responsável pela produção, material só sai do armazém etiquetado, o que faz com que haja um maior rigor e controlo do mesmo, houve ainda um aumento do número expedições de material em cerca de 67% .
Nowadays, increasing competitiveness is forcing companies to be more flexible, dynamic and responsive. The industrial sector is increasingly competitive and companies have to find a way to distinguish themselves from the others. Therefore, they need to be in constant evolution, always trying to obtain the maximum efficiency and effectiveness in their production processes, always seeking to eliminate waste. This dissertation, developed in M.Rocha & J.Serra, has as main objective the implementation of a project of analysis and improvement of the processes of order management, production, logistics and subcontracting, using lean tools. These are fundamental for organisations to be able to respond quickly and efficiently to their clients demands, thus being ready to adapt to the adversities of the current market. As mentioned, the company's processes were analysed, improvement proposals were suggested and then they were implemented. These proposals brought several gains for the company, namely the reduction of errors when receiving material, greater control and rigour of the material coming from the galvanisation, reduction of the raw material reception time, reduction of the pavilion cleaning time in 25%, reduction of errors when feeding the machines, reduction of time wasted in searching for the correct material quality, reduction of time in production planning by the person responsible for production, material only leaves the warehouse labelled, which makes it more rigorous and controlled, there was also an increase in the number of material dispatches by about 67%.
Nowadays, increasing competitiveness is forcing companies to be more flexible, dynamic and responsive. The industrial sector is increasingly competitive and companies have to find a way to distinguish themselves from the others. Therefore, they need to be in constant evolution, always trying to obtain the maximum efficiency and effectiveness in their production processes, always seeking to eliminate waste. This dissertation, developed in M.Rocha & J.Serra, has as main objective the implementation of a project of analysis and improvement of the processes of order management, production, logistics and subcontracting, using lean tools. These are fundamental for organisations to be able to respond quickly and efficiently to their clients demands, thus being ready to adapt to the adversities of the current market. As mentioned, the company's processes were analysed, improvement proposals were suggested and then they were implemented. These proposals brought several gains for the company, namely the reduction of errors when receiving material, greater control and rigour of the material coming from the galvanisation, reduction of the raw material reception time, reduction of the pavilion cleaning time in 25%, reduction of errors when feeding the machines, reduction of time wasted in searching for the correct material quality, reduction of time in production planning by the person responsible for production, material only leaves the warehouse labelled, which makes it more rigorous and controlled, there was also an increase in the number of material dispatches by about 67%.
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Keywords
Ferramentas Lean Gestão Visual Eliminar desperdício Melhoria de processo Lean tools Visual management Waste elimination Process improvement