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Sustainable Quality Management Systems in the Current Paradigm: The Role of Leadership

2021Journal article Open access
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dc.contributor.authorSilva, Cláudia Sousa
dc.contributor.authorMagano, José
dc.contributor.authorMatos, Ana
dc.contributor.authorNogueira, Teresa
dc.date.accessioned2022-03-17T11:25:04Z
dc.date.available2022-03-17T11:25:04Z
dc.date.issued2021
dc.description.abstractThis study supports the proposition that sustainability’s integration into Quality Management Systems (QMS) could be a viable pathway to the development of the Emergency paradigm, in which leadership plays a crucial role. A Systematic Literature Review (SLR) was performed in order to deepen leadership’s relationship with Quality Management (QM) from an evolutionary perspective. An exploratory survey was then conducted to assess quality managers’ perceptions of sustainability’s integration into QMS and their leadership styles, using the 5X Short Leader Form MLQ instrument. The results indicate that leadership is a critical element of QMS performance, enhancing transformational leadership, which appears to be the dominant self-perceived style of the quality managers who participated. Nevertheless, these practitioners recognise the difficulties in committing all employees to the sustainability journey. The theoretical and managerial implications give rise to this work. The SLR results could be a useful database to support future QM and Leadership research. The organisations could follow the suggested pathway to evolve their QMS to support solutions to some of the current challenges. At the same time, quality managers could reflect on their future professional challenges. This work has taken a step forward, indicating sustainable quality management systems as a viable pathway to explore QM knowledge regarding the Emergency paradigm, and thus enhancing leadership’s role.pt_PT
dc.description.sponsorshipThis research was funded by the Research Unit on Governance, Competitiveness and Public Policy (UIDB/04058/2020), the Centre for Innovation in Engineering and Industrial Technology (UIDB/04730/2020) and FCT – Fundação para a Ciência e Tecnologia.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doi10.3390/su13042056pt_PT
dc.identifier.issn2071-1050
dc.identifier.urihttp://hdl.handle.net/10400.22/20284
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherMDPIpt_PT
dc.relationResearch Unit on Governance, Competitiveness and Public Policy
dc.relationCenter for Innovation in Industrial Engineering and Technology
dc.relation.publisherversionhttps://www.mdpi.com/2071-1050/13/4/2056pt_PT
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/pt_PT
dc.subjectQuality management systemspt_PT
dc.subjectSustainabilitypt_PT
dc.subjectISO 9001pt_PT
dc.subjectLeadershippt_PT
dc.subjectSystematic literature reviewpt_PT
dc.titleSustainable Quality Management Systems in the Current Paradigm: The Role of Leadershippt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.awardTitleResearch Unit on Governance, Competitiveness and Public Policy
oaire.awardTitleCenter for Innovation in Industrial Engineering and Technology
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDB%2F04058%2F2020/PT
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDB%2F04730%2F2020/PT
oaire.citation.issue4pt_PT
oaire.citation.startPage2056pt_PT
oaire.citation.titleSustainabilitypt_PT
oaire.citation.volume13pt_PT
oaire.fundingStream6817 - DCRRNI ID
oaire.fundingStream6817 - DCRRNI ID
person.familyNameNogueira
person.givenNameTeresa
person.identifier447885
person.identifier.ciencia-idFA1A-23A9-9DA3
person.identifier.orcid0000-0001-9904-7527
person.identifier.ridQ-6796-2016
person.identifier.scopus-author-id24802401000
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameFundação para a Ciência e a Tecnologia
project.funder.nameFundação para a Ciência e a Tecnologia
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
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