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Knowledge management through competencies: an exploratory study in the automotive industry sector

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dc.contributor.authorMartins, Dora
dc.contributor.authorOliveira, André
dc.contributor.authorSilva, Susana
dc.date.accessioned2021-09-30T15:43:46Z
dc.date.available2021-09-30T15:43:46Z
dc.date.issued2021
dc.description.abstractOrganisations and human resources managers (HRm) are currently facing a new set of obstacles and experiencing an urgent need to keep up with the expanding digitalization brought by the Digital Age. This has caused a great impact on business success and sustainabilíty and as well as concerns regarding much-needed refreshed competencies for effective performance. Despite the global influence caused by this scenario, the industry is one of the most affected sectors, particularly in the automotive area. This study focuses on understanding HRm's opinions and beliefs including competency shifts caused by the influences and obstacles of the digital era in the automotive industry sector. The investigation carried out, assumed a qualitative methodology by applying eleven semi-structured interviews that collected the participants' perspectives and their concerns regarding the influences and challenges brought by the digital age including its impact on the change of competencies sought by organisations. AII participants were active human resources (HR) professionals in different organisations in the automotive industry sector. The results showed that new topics such as competitiveness and continuous improvement gained substantial importance and that new challenges surfaced with the evolution of technology, such as employee's difficulty to adapt and the impact of technology on their socialization levels. In contrast, the shortening of physical distances through technology was seen as the major advantage. Additionally, this study points to digital competencies, technical capacity, Microsoft Office proficiency, proactivity, and cooperation as the current most valued competencies for automotive industry sector organisations. Further discussion was taken into consideration regarding the study results obtained confirming the impact of technology in the competencies profiles of automotive industry sector organisations. It can be concluded that the study's contributions and shortcomings are highlighted in addition to further suggestions made regarding future research on the theme.pt_PT
dc.description.sponsorshipThis work was financiallly supported by the research unit on Governance, Competitiveness and Public Policy (UIDB/04058/2020) + (UIDP/04058/2020), funded by national funds through FCT - Fundação para a Ciência e a Tecnologia
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doi10.34190/EKM.21.033pt_PT
dc.identifier.urihttp://hdl.handle.net/10400.22/18634
dc.language.isoengpt_PT
dc.publisherAcademic Publishingpt_PT
dc.relationUIDB/04058/2020
dc.relationUIDP/04058/2020
dc.subjectHuman resourcespt_PT
dc.subjectCompetenciespt_PT
dc.subjectAutomotive industry sectorpt_PT
dc.subjectDigital agept_PT
dc.subjectKnowledge managementpt_PT
dc.subjectEconomy 4.0pt_PT
dc.titleKnowledge management through competencies: an exploratory study in the automotive industry sectorpt_PT
dc.typeconference object
dspace.entity.typePublication
oaire.citation.conferencePlaceCoventry University, United Kingdompt_PT
oaire.citation.endPage562pt_PT
oaire.citation.startPage554pt_PT
oaire.citation.titleProceedings of the 22nd European Conference on Knowledge Managementpt_PT
person.familyNameMartins
person.familyNamesilva
person.givenNameDora
person.givenNamesusana
person.identifier.ciencia-idB018-8C44-FA4C
person.identifier.ciencia-idA71E-FBE0-F333
person.identifier.orcid0000-0002-2474-5483
person.identifier.orcid0000-0003-4760-7662
person.identifier.ridA-4430-2017
person.identifier.ridE-8423-2017
person.identifier.scopus-author-id56027343000
person.identifier.scopus-author-id57203104518
rcaap.rightsclosedAccesspt_PT
rcaap.typeconferenceObjectpt_PT
relation.isAuthorOfPublication834d27d6-57a3-40ed-bd06-39bf1719f014
relation.isAuthorOfPublication19ab22db-78fa-4948-b820-434b46de1d9b
relation.isAuthorOfPublication.latestForDiscovery19ab22db-78fa-4948-b820-434b46de1d9b

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