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User Reputation on E-Commerce: Blockchain-Based Approaches

dc.contributor.authorMaria José Angélico Gonçalves
dc.contributor.authorRui Humberto Pereira
dc.contributor.authorMarta Alexandra Guerra Magalhães Coelho
dc.contributor.authorAngélico Gonçalves, Maria José
dc.contributor.authorPereira, Rui Humberto
dc.date.accessioned2025-02-10T15:31:28Z
dc.date.available2025-02-10T15:31:28Z
dc.date.issued2022-12-19
dc.description.abstractUser trust is a fundamental issue in e-commerce. To address this problem, recommendation systems have been widely used in different application domains including social media healthcare, e-commerce, and others. In this paper, we present a systematic review of the literature in the area of blockchain-based reputation models and we discuss the obtained results, answering the initial research questions. These findings lead us to conclude that the existing systems are based on a trusted third party (TTP) to collect and store reputation data, which does not provide transparency on users’ reputation scores. In the recent literature, on the one hand, blockchain-based reputation systems have been highlighted as possible solutions to effectively provide the necessary transparency, as well as effective identity management. On the other hand, new challenges are posed in terms of user privacy and performance, due to the specific characteristics of the blockchain. According to the literature, two major approaches have been proposed based on public and permissioned blockchains. Each approach applies adjusted models for calculating reputation scores. Despite the undoubted advantages added by a blockchain, the problem is only partially solved since there is no effective way to prevent blockchain oracles from feeding the chain with false, unfair, or biased data. In our future work, we intend to explore the two approaches discussed in the literature in order to propose a new blockchain-based model for deriving user reputation scores.por
dc.identifier.doi10.3390/jcp2040046
dc.identifier.issn2624-800X
dc.identifier.urihttp://hdl.handle.net/10400.22/29442
dc.language.isoeng
dc.peerreviewedyes
dc.publisherMDPI
dc.relation.ispartofJournal of Cybersecurity and Privacy
dc.rights.uriN/A
dc.subjectReputation system
dc.subjectUser reputation
dc.subjectBlockchain
dc.subjectBlockchain oracles
dc.subjectE-commerce
dc.subjectSecurity
dc.subjectFraud
dc.titleUser Reputation on E-Commerce: Blockchain-Based Approaches
dc.typeArticle
dspace.entity.typePublication
oaire.citation.endPage923
oaire.citation.issue4
oaire.citation.startPage907
oaire.citation.titleJournal of Cybersecurity and Privacy
oaire.citation.volume2
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85
person.familyNameAngélico Gonçalves
person.familyNamePereira
person.givenNameMaria José
person.givenNameRui Humberto
person.identifier.ciencia-id181E-D87B-D0AD
person.identifier.ciencia-idB911-13AA-6E61
person.identifier.orcid0000-0003-3318-9973
person.identifier.orcid0000-0002-9780-3912
person.identifier.ridD-4222-2016
person.identifier.ridE-7918-2011
person.identifier.scopus-author-id36550333000
person.identifier.scopus-author-id55421047200
relation.isAuthorOfPublication4dcd9d0b-6759-4704-a543-33e3e8eb446d
relation.isAuthorOfPublication67e6b4e7-b3aa-4490-b1af-f94189deb320
relation.isAuthorOfPublication.latestForDiscovery4dcd9d0b-6759-4704-a543-33e3e8eb446d

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