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Human resources consultants: what digital skills?

dc.contributor.authorAntunes, Andreia
dc.contributor.authorMartins, Dora
dc.contributor.authorSilva, Susana
dc.contributor.authorSilva, Cândida
dc.date.accessioned2021-05-11T08:27:50Z
dc.date.available2021-05-11T08:27:50Z
dc.date.issued2021
dc.description.abstractThe significant changes in the organisational environment and the frequent technological innovations that arose from the industrial revolutions over the centuries have a considerable impact on the labor market. The global economy has created a dynamic, competitive and complex environment, where organizations need to adjust and compete to achieve success. The Human Resources Consultancy sector must adjust its services and solutions to ensure organisational sustainability in the Digital Era and implement innovative mechanisms for the development of skills to offer a distinct value proposal in an increasingly globalized, and digital, market. This research’s main objective is to characterize the Human Resources consulting sector, identify the relational and technical challenges of professionals arising from digital transformation, and, finally, identify the skills required of Human Resources consultants in this digital age. A qualitative methodology was carried out within ten Human Resources Consultants, and data analyzed according to the Grounded Theory principles. The results of this study show that digital transformation is a significant challenge for the Human Resources Consulting sector, which needs to adapt its corporate culture to digital transformation and create a commitment to innovation and change. Moreover, the economic and social context, globalization, competitiveness, the market and customers’ demands, require redefining this sector’s strategy and redesigning business models based on ideas and methodologies that stand out. This result allows to start designing two other studies: one to understand the clients’ perception relatively to consultants’ actions and skills, and other to consolidate this study with a wider quantitative study.pt_PT
dc.description.sponsorshipThis work is financed by Portuguese national funds through FCT - Fundação para a Ciência e a Tecnologia, under the project UIDB/05422/2020
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.isbn978-0-9998551-6-4
dc.identifier.issn2767-9640
dc.identifier.urihttp://hdl.handle.net/10400.22/17919
dc.language.isoengpt_PT
dc.publisherIBIMA
dc.relationUIDB/05422/2020
dc.relation.publisherversionhttps://ibima.org/accepted-paper/human-resources-consultants-what-digital-skills/pt_PT
dc.subjectHuman resourcespt_PT
dc.subjectConsultancypt_PT
dc.subjectConsultantspt_PT
dc.subjectSkillspt_PT
dc.subjectDigital transformationpt_PT
dc.titleHuman resources consultants: what digital skills?pt_PT
dc.typeconference object
dspace.entity.typePublication
oaire.citation.conferencePlaceCordoba, Spainpt_PT
oaire.citation.endPage2735
oaire.citation.startPage2726
oaire.citation.titleProceedings of the 37th International Business Information Management Association (IBIMA). Innovation Management and information Technology impact on Global Economy in the Era of Pandemicpt_PT
person.familyNameMartins
person.familyNamesilva
person.familyNameSilva
person.givenNameDora
person.givenNamesusana
person.givenNameCândida
person.identifier.ciencia-idB018-8C44-FA4C
person.identifier.ciencia-idA71E-FBE0-F333
person.identifier.ciencia-id9A15-C950-D653
person.identifier.orcid0000-0002-2474-5483
person.identifier.orcid0000-0003-4760-7662
person.identifier.orcid0000-0002-7342-1282
person.identifier.ridA-4430-2017
person.identifier.ridE-8423-2017
person.identifier.ridH-9382-2013
person.identifier.scopus-author-id56027343000
person.identifier.scopus-author-id57203104518
person.identifier.scopus-author-id11140480500
rcaap.rightsclosedAccesspt_PT
rcaap.typeconferenceObjectpt_PT
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relation.isAuthorOfPublication19ab22db-78fa-4948-b820-434b46de1d9b
relation.isAuthorOfPublication4e1c8389-7b33-480b-93c4-374f716b3b75
relation.isAuthorOfPublication.latestForDiscovery4e1c8389-7b33-480b-93c4-374f716b3b75

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