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Abstract(s)
A empresa EVAC atua no mercado do AVAC (Aquecimento, Ventilação e Ar Condicionado) e tem como objetivo criar soluções nesta área, consoante as necessidades existentes no mercado. Este relatório tem como finalidade ajudar a EVAC a melhorar o seu processo de orçamentação, mais concretamente a diminuir o tempo associado a esta atividade. O processo de orçamentação passa por várias etapas, desde que o pedido de orçamento é feito pelo cliente (que neste caso será um instalador no mercado de AVAC), até que o orçamentista da empresa finaliza este processo. Cabe ao orçamentista fazer uma análise de todo o projeto em questão, selecionar e apresentar ao cliente a melhor solução para aquilo que foi requerido. Com o objetivo de melhorar este processo, foi desenvolvido um protótipo de uma aplicação de suporte à orçamentação que se encontra em testes para posterior avaliação e melhoria. A finalidade da ferramenta é escolher a melhor solução para o equipamento a orçamentar, ou seja, as UTA’S (Unidades de tratamento de ar). Estes equipamentos devem cumprir uma série de requisitos descritos no projeto, como por exemplo, a tipologia do equipamento, o caudal requerido, entre outros. Por fim, uma vez que esteja feita a seleção do equipamento e o projeto orçamentado, segue-se a análise e a observação geral do estudo efetuado para que sejam tiradas as conclusões finais, nomeadamente tempos de execução de tarefas, necessidades das tarefas para orçamentação e sugestões de trabalhos a realizar no futuro.
The EVAC acts in HVAC (Heating Ventilation and Air Conditioning) market and has a goal to create solutions in this area, regarding the current needs in the market. This paper has a goal to help EVAC to improve the company’s quotation process, specifically to reduce the amount of time required for this activity. The quotation process goes through several stages, since the client makes the initial quotation request (which in this case will be an HVAC installer), up until the company’s commercial approves this activity. It is up to the commercial to do an analysis of the whole project, to select and to present the best solution to the client regarding what was requested. In order to improve this process, it was developed a tool which works as support to the quotation process, and it still is in it’s testing phase, to further improvements and appraisal. The tool works to choose the best solution for the equipment to be quoted (AHU – Air Handling Unit). This equipment must meet several requirements defined in the project, like the model of the equipment, the air flow, among others. Finally, once the AHU is selected and the project’s quotation is completed, an analysis and a general evaluation of the study is made in order to draw final conclusions, such as, task execution times, the need of quotation tasks and to present the next steps towards the future.
The EVAC acts in HVAC (Heating Ventilation and Air Conditioning) market and has a goal to create solutions in this area, regarding the current needs in the market. This paper has a goal to help EVAC to improve the company’s quotation process, specifically to reduce the amount of time required for this activity. The quotation process goes through several stages, since the client makes the initial quotation request (which in this case will be an HVAC installer), up until the company’s commercial approves this activity. It is up to the commercial to do an analysis of the whole project, to select and to present the best solution to the client regarding what was requested. In order to improve this process, it was developed a tool which works as support to the quotation process, and it still is in it’s testing phase, to further improvements and appraisal. The tool works to choose the best solution for the equipment to be quoted (AHU – Air Handling Unit). This equipment must meet several requirements defined in the project, like the model of the equipment, the air flow, among others. Finally, once the AHU is selected and the project’s quotation is completed, an analysis and a general evaluation of the study is made in order to draw final conclusions, such as, task execution times, the need of quotation tasks and to present the next steps towards the future.
Description
Keywords
AVAC Orçamentação LEAN Melhoria Contínua HVAC Estimating Continuous improvement