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Efeito do World Class Manufacturing para a Sustentabilidade de uma Empresa. Caso de Estudo.
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| 6.69 MB | Adobe PDF |
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Abstract(s)
A presente dissertação, realizada na Colquímica, empresa portuguesa dedicada ao
desenvolvimento, produção e comercialização de colas industriais, teve o objetivo de estudar
relações existentes entre o World Class Manufacturing (WCM) e a sustentabilidade. Com esse
propósito, questão de investigação deste trabalho é “Indentificar impactos nos três pilares da
sustentabilidade, pela perspetiva do Triple Bottom Line, na aplicação da metodologia World
Class Manufacturing”. A procura de resposta foi feita através da metodologia Action Research.
A primeira fase foi estudar o impulsionamento do WCM, o modelo FIAT, e as aplicações da
metodologia; a sustentabilidade, com foco no conceito de Triple Bottom Line; e encontrar
relações pela análise da literatura e dados bibliográficos. Para o desenvolvimento do caso de
estudo, foi delineada uma metodologia assentada nos pilares de Melhoria Focada e
Desdobramento de Custos, que permitiu a análise detalhada das perdas ocorrentes nas linhas
de produção, procurando o ataque de uma onde fosse possível a definição de propostas de
melhoria que afetassem os três pilares da sustentabilidade: económico, social e ambiental. Os
5W1H e os 5 Porquês permitiram uma estruturação visual das oportunidades de melhoria
presentes na falha, que foram possível de detetar através de uma análise dinâmica sobre as
operações. As propostas de melhoria formuladas, apresentam um potencial de afetação nos
três pilares da sustentabilidade através de operações mais fiáveis, organização de espaços,
melhorias de disciplina de colaboradores e redução de resíduos, culminando numa redução
mínima expectável de 26 500 euros em material. Na apresentação perante as partes
interessadas, revelou-se a possibilidade de conciliação entre a sustentabilidade do negócio e a
abordagem simultânea a questões ambientais e sociais. O caso de estudo permitiu concluir o
efeito positivo do WCM na sustentabilidade através de uma análise estruturada e dinâmica de
perdas, e a formulação de propostas direcionadas a aspetos organizacionais e sociais da
organização, fortalecendo a literatura no âmbito do WCM e da sustentabilidade.
This dissertation, carried out at Colquímica, a Portuguese company dedicated to the development, production, and commercialization of industrial adhesives, aimed to study the relationships between World Class Manufacturing (WCM) and sustainability. With this purpose, the research question of this work is to “Identify impacts on the three pillars of sustainability, from the perspective of the Triple Bottom Line, in the application of the World Class Manufacturing methodology”. The search for answers was conducted through the Action Research methodology. The first stage involved studying the development of WCM, the FIAT model, and the applications of methodology; sustainability, with a focus on the concept of the Triple Bottom Line; and identifying connections through the analysis of literature and bibliographic data. For the development of the case study, a methodology was designed based on the pillars of Focused Improvement and Cost Deployment, which allowed for a detailed analysis of losses occurring in production lines. From this, one loss was targeted for improvement proposals that could impact the three pillars of sustainability: economic, social, and environmental. The 5W1H and 5 Whys tools enabled a visual structuring of the improvement opportunities identified in the failure, which were detected through a dynamic analysis of operations. The proposed improvements present the potential to influence all three pillars of sustainability through more reliable operations, workspace organization, improvements in employee discipline, and waste reduction, resulting in an expected minimum savings of 26 500 euros in materials. In the presentation to stakeholders, it was revealed that it is possible to reconcile business sustainability with the simultaneous approach to environmental and social issues. The case study made it possible to conclude that WCM has a positive effect on sustainability through a structured and dynamic analysis of losses and the formulation of proposals directed at organizational and social aspects of the organization, thereby strengthening the literature on WCM and sustainability.
This dissertation, carried out at Colquímica, a Portuguese company dedicated to the development, production, and commercialization of industrial adhesives, aimed to study the relationships between World Class Manufacturing (WCM) and sustainability. With this purpose, the research question of this work is to “Identify impacts on the three pillars of sustainability, from the perspective of the Triple Bottom Line, in the application of the World Class Manufacturing methodology”. The search for answers was conducted through the Action Research methodology. The first stage involved studying the development of WCM, the FIAT model, and the applications of methodology; sustainability, with a focus on the concept of the Triple Bottom Line; and identifying connections through the analysis of literature and bibliographic data. For the development of the case study, a methodology was designed based on the pillars of Focused Improvement and Cost Deployment, which allowed for a detailed analysis of losses occurring in production lines. From this, one loss was targeted for improvement proposals that could impact the three pillars of sustainability: economic, social, and environmental. The 5W1H and 5 Whys tools enabled a visual structuring of the improvement opportunities identified in the failure, which were detected through a dynamic analysis of operations. The proposed improvements present the potential to influence all three pillars of sustainability through more reliable operations, workspace organization, improvements in employee discipline, and waste reduction, resulting in an expected minimum savings of 26 500 euros in materials. In the presentation to stakeholders, it was revealed that it is possible to reconcile business sustainability with the simultaneous approach to environmental and social issues. The case study made it possible to conclude that WCM has a positive effect on sustainability through a structured and dynamic analysis of losses and the formulation of proposals directed at organizational and social aspects of the organization, thereby strengthening the literature on WCM and sustainability.
Description
Keywords
World Class Manufacturing Sustainability Triple Bottom Line Focused Improvement Cost Deployment Operations Sustentabilidade Melhoria Focada Desdobramento de Custos