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| 9.66 MB | Adobe PDF |
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Advisor(s)
Abstract(s)
Num contexto empresarial cada vez mais competitivo e não alheio às oscilações do mercado, a margem de erro aceitável para as empresas torna-se cada vez mais ínfima. Sendo imprescindível a adoção de ferramentas que respondam eficaz e eficientemente às mudanças de paradigma que, eventualmente, surjam. Para além disto, a constante pressão, proveniente da globalização, associada à especialização da mão de obra, leva a uma necessidade constante de mudança e inovação. Particularmente nos departamentos de recursos humanos que têm, não só de tentar prever essas mudanças, como planear uma resposta eficaz para manter a estabilidade das pessoas das organizações. Dentro desse âmbito, o processo de recrutamento e seleção mostra-se indispensável para o sucesso das organizações, havendo a necessidade contínua de aperfeiçoar os métodos aplicados e os instrumentos tecnológicos para tal adoptados. Este trabalho descreve o processo de análise e desenvolvimento de um novo sistema de informação para a gestão de todas as etapas, processos e sub-processos relacionados com o recrutamento e seleção de recursos humanos. Além disso, pretende-se que o sistema seja bastante configurável de modo a dar resposta às necessidades de diferentes clientes advindas, por exemplo, de estruturas organizacionais díspares e/ou de adoção de distintos métodos/fluxos de trabalho dentro da própria organização. Por fim, o sistema desenvolvido foi, consequentemente, testado e implantado com sucesso num cliente real, mostrando ser capaz de responder aos seus anseios.
In an increasingly competitive business environment, not oblivious to market fluctuations, the margin of error acceptable to companies becomes increasingly smaller. Therefore, it is essential to adopt tools that respond effectively and efficiently to paradigm shifts that may eventually arise. Additionally, the constant pressure from globalization, associated with the specialization of the workforce, leads to a constant need for change and innovation. Particularly in human resources departments, which must not only try to anticipate these changes, but also plan an effective response to maintain the stability of the organizations’ people. Within this scope, the recruitment and selection process is indispensable for the success of organizations, and there is a continuous need to improve the methods applied and the technological instruments adopted for this purpose. The current paper describes the process of analysis and development of a new information system for the management of all steps, processes and sub-processes related to the recruitment and selection of human resources. In addition, it is intended that the system be highly configurable in order to meet the needs of different customers arising, for example, from disparate organizational structures and/or from the adoption of different methods/work flows within the organization itself. Finally, the system developed was consequently tested and successfully deployed in a real client, proving to be able to respond to its expectations.
In an increasingly competitive business environment, not oblivious to market fluctuations, the margin of error acceptable to companies becomes increasingly smaller. Therefore, it is essential to adopt tools that respond effectively and efficiently to paradigm shifts that may eventually arise. Additionally, the constant pressure from globalization, associated with the specialization of the workforce, leads to a constant need for change and innovation. Particularly in human resources departments, which must not only try to anticipate these changes, but also plan an effective response to maintain the stability of the organizations’ people. Within this scope, the recruitment and selection process is indispensable for the success of organizations, and there is a continuous need to improve the methods applied and the technological instruments adopted for this purpose. The current paper describes the process of analysis and development of a new information system for the management of all steps, processes and sub-processes related to the recruitment and selection of human resources. In addition, it is intended that the system be highly configurable in order to meet the needs of different customers arising, for example, from disparate organizational structures and/or from the adoption of different methods/work flows within the organization itself. Finally, the system developed was consequently tested and successfully deployed in a real client, proving to be able to respond to its expectations.
Description
Keywords
Recrutamento e Seleção Recursos Humanos Automatização Informatização Processos de Negócio