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Vivemos num mercado global, em que a velocidade a que a economia e a tecnologia mudam é avassaladora. As empresas têm de estar à altura de responder a esta enorme pressão competitiva. Pretende-se que sejam capazes de aumentar a sua produção, usando menos recursos e que o façam de forma rápida e eficiente. O objetivo é o de manter os seus clientes e cativar mais. A aplicação da metodologia Lean é vista pelas empresas como um meio para criar valor e ao mesmo tempo eliminar desperdícios. Não é utilizada como um objetivo, mas sim como uma forma de alcançar objetivos, nomeadamente a eficiência e o valor no mercado. A utilização de ferramentas Lean permite que qualquer setor alcance um aumento da produção, melhoria da qualidade e redução de custos, o que se traduz em aumentos no lucro e na satisfação do cliente [1]. Esta dissertação desenvolveu-se em contexto empresarial, designadamente na empresa INACEINOX. Consistiu no estudo e análise dos resultados da implementação da metodologia Lean. Começou-se por fazer um resumo do estado da arte, sobre a metodologia Lean e a sua aplicação em empresas. Neste último ponto, focou-se o caso de Portugal, salientando as melhorias trazidas às empresas e discutindo dificuldades de implementação e future trends. A implementação da metodologia Lean na INACEINOX está em franco progresso, havendo já melhorias a salientar, nomeadamente, na redução dos tempos do lead e cycle. A análise dos resultados também revelou resistência por parte dos trabalhadores, heterogeneidade no nível de implementação nos diferentes setores, falhas na compreensão dos princípios Lean e de comunicação. Como trabalho futuro, proponho a realização de um inquérito sobre a implementação da metodologia Lean em Portugal, para recolher dados atualizados e aumentar a informação disponível.
We live in a global market, where the speed at which the economy and technology change is overwhelming. Companies must be able to respond to this enormous competitive pressure. They are intended to be able to increase their production using fewer resources and to do so quickly and efficiently. The goal is to keep your customers and catch more. Applying the Lean methodology is seen by companies to create value while eliminating waste. It isn’t used as a goal, but to achieve goals, as efficiency and market value. Using Lean tools enables any industry to achieve increased production, improved quality and reduced costs, which translates into increases in profit and customer satisfaction [1]. This dissertation was developed in a business context, namely in the company INACEINOX. It consisted of the study and analysis of the results of the implementation of the Lean methodology. We started by summarizing the state of the art, the Lean methodology and its application in companies. In this last point, we focused on the case of Portugal, highlighting the improvements brought to companies and discussing implementation difficulties and future trends. The implementation of the Lean methodology in INACEINOX is in great progress, with improvements already being noted, namely in reducing lead and cycle times. The analysis of the results also revealed resistance on the part of workers, heterogeneity in the level of implementation in different sectors, failures in understanding the Lean and communication principles. As future work, I propose to conduct a survey on the implementation of the Lean methodology in Portugal to collect updated data and increase the available information.
We live in a global market, where the speed at which the economy and technology change is overwhelming. Companies must be able to respond to this enormous competitive pressure. They are intended to be able to increase their production using fewer resources and to do so quickly and efficiently. The goal is to keep your customers and catch more. Applying the Lean methodology is seen by companies to create value while eliminating waste. It isn’t used as a goal, but to achieve goals, as efficiency and market value. Using Lean tools enables any industry to achieve increased production, improved quality and reduced costs, which translates into increases in profit and customer satisfaction [1]. This dissertation was developed in a business context, namely in the company INACEINOX. It consisted of the study and analysis of the results of the implementation of the Lean methodology. We started by summarizing the state of the art, the Lean methodology and its application in companies. In this last point, we focused on the case of Portugal, highlighting the improvements brought to companies and discussing implementation difficulties and future trends. The implementation of the Lean methodology in INACEINOX is in great progress, with improvements already being noted, namely in reducing lead and cycle times. The analysis of the results also revealed resistance on the part of workers, heterogeneity in the level of implementation in different sectors, failures in understanding the Lean and communication principles. As future work, I propose to conduct a survey on the implementation of the Lean methodology in Portugal to collect updated data and increase the available information.
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Keywords
Metodologia Lean Lean Management 5S Valor Lean methodology Lean Management Value Muda