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Lean and Six Sigma Philosophies and Organizational Performance: A Study in Portuguese Laboratories

dc.contributor.authorLima, Vanda
dc.contributor.authorCraveiro, Andreia
dc.contributor.authorSantos, Gilberto
dc.contributor.authorSá, José Carlos
dc.contributor.authorLopes, Miguel
dc.contributor.authorCarvalho, José Dinis
dc.date.accessioned2024-01-29T11:32:10Z
dc.date.available2024-01-29T11:32:10Z
dc.date.issued2023-03-31
dc.description.abstractPurpose: This research aimed to make a diagnosis of the implementation of Lean and Six Sigma philosophies in Portuguese laboratories and to evaluate the impact of these philosophies on organizational performance. Methodology/Approach: A quantitative research methodology was used, based on the survey research strategy, and using as data collection instrument an original online questionnaire, validated and distributed to the Portuguese laboratories via email. The sample was composed by 106 laboratories. Descriptive and inferential statistical analysis were applied to the data, using IBM SPSS software. Findings: It was found that most laboratories do not know the Lean Approach and/or Six Sigma philosophies, and their implementation occurred in about one tenth of the sample. The laboratories that implemented the philosophies were found to have a larger number of employees and turnover. Finally, regarding organizational performance it was found to be superior in laboratories that implemented at least one of the philosophies when compared to laboratories that did not implement any Lean and/or Six Sigma philosophy. Research Limitation/Implication: The small sample size, which corresponds to approximately 15% of the population, is the main limitation of the study. Originality/Value of paper: This study is the first diagnosis on the application of Lean and Six Sigma philosophies made in the Portuguese laboratory market, and may provide relevant inputs for decision-making in this context. Category: Research paperpt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doihttps://doi.org/10.12776/qip.v27i1.1802pt_PT
dc.identifier.issn1338-984X
dc.identifier.urihttp://hdl.handle.net/10400.22/24760
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.relation.publisherversionhttps://qip-journal.eu/index.php/QIP/article/view/1802pt_PT
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectleanpt_PT
dc.subjectsix sigmapt_PT
dc.subjectlean six sigmapt_PT
dc.subjectorganizational performancept_PT
dc.subjectportuguese laboratoriespt_PT
dc.titleLean and Six Sigma Philosophies and Organizational Performance: A Study in Portuguese Laboratoriespt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage45pt_PT
oaire.citation.issue1pt_PT
oaire.citation.startPage21pt_PT
oaire.citation.titleQuality Innovation Prosperity / Kvalita Inovácia Prosperitapt_PT
oaire.citation.volume27pt_PT
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT

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