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Artigo 4 - Journal of Quality_2021 | 2.71 MB | Adobe PDF |
Advisor(s)
Abstract(s)
Purpose – The purpose of this paper is to assess the impact of a maintenance philosophy, Total Productive
Maintenance (TPM), on the operational performance of the Portuguese industry, identifying how it enables the
systematic reduction of waste in maintenance.
Design/methodology/approach – A structured questionnaire was constructed and sent to 472 Portuguese
enterprises, having obtained a sample constituted of 84 valid answers. With a five-point Likert scale, it was
possible to assess the impact of the TPM on five operational performance dimensions, being them: quality,
flexibility, productivity, safety and costs.
Findings – It was found that the planned maintenance, together with education and training are the practices
with the highest degree of implementation in the Portuguese industry, exceeding 70% for both. The
productivity is the dimension with a higher degree of impact from the implementation of TPM and costs the
dimension that suffered a lesser impact.
Practical implications – This paper shows and analyses the current state of TPM implementation in the
Portuguese industry and it will be useful for maintenance professionals, researchers and others concerned with
maintenance, in order to understand the effects of TPM implementation on the operational performance of the
Portuguese industries.
Originality/value – The findings from this paper will be valuable for professionals who desire and are
looking forward to implement an effective maintenance approach in the maintenance management system, in
order to achieve the excellence in maintenance.
Description
Keywords
Total productive maintenance Quality system Quality maintenance Industrial maintenance Portuguese industry
Citation
Publisher
Emerald Publishing Limited