| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| 1.38 MB | Adobe PDF |
Authors
Advisor(s)
Abstract(s)
In this short contribution a reflection on the evolution of the the Total
Quality Management paradigm is pesented. The main differences between
the three perspectives of Quality Management are analyzed, together with
a set of changes and improvements to the practice of TQM that are likely
to take place.
Description
Keywords
Quality management Total quality management Paradigms