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Abstract(s)
Presentemente, verifica-se que os mercados se encontram cada vez mais competitivos e, por sua vez, os consumidores estão mais informados; isto cria, para as empresas, a necessidade da prática de preços competitivos, enquanto se produzem produtos de elevada qualidade, bem como a necessidade da existência de uma rápida capacidade de resposta às necessidades dos clientes, através de processos produtivos otimizados. Com esse intuito, a produção lean e as ferramentas que a ela se associam têm vindo a ser um meio de alcançar tais objetivos. A presente dissertação, desenvolvida na Flamingo – Indústria de Ourivesaria S.A., mais concretamente, na área produtiva da mesma, teve como principal objetivo a análise dos processos de produção da empresa para posterior melhoria dos mesmos. Desta forma e pretendendo-se potenciar as oportunidades de melhoria detetadas e, ainda, eliminar os desperdícios, recorreu-se à aplicação de ferramentas e conceitos da produção lean. Tal como supramencionado, analisaram-se os processos da empresa e, após esse passo, sugeriram-se propostas de melhoria, tendo-se, depois, avançado para a implementação das mesmas. Estas trouxeram vários ganhos para a empresa, destacando-se um melhor controlo de stocks de componentes, uma melhor e clara definição do processo de gestão e controlo da produção, uma redução do número de componentes em uso e consequente redução do número de ferramentas em 55%, uma melhor organização e redução de stock dos componentes em ouro e prata, a criação de um procedimento para realização de encomendas a fornecedores externos e, ainda, uma redução de 83.3% no tempo gasto na procura de componentes necessários à produção de peças em aço. É ainda de destacar que, apesar de a implementação da ferramenta 5S numa zona de armazenamento de ferramentas não ter sido concluída, se espera que a auditoria 5S a essa mesma zona melhore de 34% para 84%.
Nowadays, markets’ competitivity is increasing and consumers are well informed; this creates, to the companies, the need to practice competitive prices, while producing high quality products with a fast response time to the customer’s needs, as well as the need to have a fast response time to the customers’ needs, through optimized productive processes. With that purpose, lean production and its tools have been seen as a way to reach such goal. The present dissertation, carried out at Flamingo – Indústria da Ourivesaria S.A., specifically at its productive area, had as a main goal the analyses of the company’s productive processes for posterior improvement of the later. Therefore and with the intention of enhancing the opportunities for improvement and eliminating wastes, lean concepts and tools were used. As mentioned, the company’s processes were analyzed, and, after that step, improvement proposals were suggested and implemented. This brought multiple gains to the company, being highlighted the improvement in stock control, the better definition of the production’s control and management process, the reduction of the number of components and consequent reduction of the number of tools in 55%, a better organization and stock reduction of silver and gold components, the creation of a procedure to make orders to external suppliers and a reduction of the time spent looking for components needed for the production of steel jewelry in 83.33%. It should also be noted that, even though the implementation of the 5S tool to a storage area was not concluded, it is expected that the 5S audit to that same area will improve from 34% to 84%.
Nowadays, markets’ competitivity is increasing and consumers are well informed; this creates, to the companies, the need to practice competitive prices, while producing high quality products with a fast response time to the customer’s needs, as well as the need to have a fast response time to the customers’ needs, through optimized productive processes. With that purpose, lean production and its tools have been seen as a way to reach such goal. The present dissertation, carried out at Flamingo – Indústria da Ourivesaria S.A., specifically at its productive area, had as a main goal the analyses of the company’s productive processes for posterior improvement of the later. Therefore and with the intention of enhancing the opportunities for improvement and eliminating wastes, lean concepts and tools were used. As mentioned, the company’s processes were analyzed, and, after that step, improvement proposals were suggested and implemented. This brought multiple gains to the company, being highlighted the improvement in stock control, the better definition of the production’s control and management process, the reduction of the number of components and consequent reduction of the number of tools in 55%, a better organization and stock reduction of silver and gold components, the creation of a procedure to make orders to external suppliers and a reduction of the time spent looking for components needed for the production of steel jewelry in 83.33%. It should also be noted that, even though the implementation of the 5S tool to a storage area was not concluded, it is expected that the 5S audit to that same area will improve from 34% to 84%.
Description
Keywords
Produção lean Toyota Production System Kanban 5S Análise e melhoria de processos Lean Production Process analysis and improvement