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Abstract(s)
A globalização, a constante mudança e incerteza dos mercados tornaram a agilidade um caminho cada vez mais evidente a seguir pelas empresas (onde se incluem as pequenas e médias empresas - PMEs) que procuram desenvolver estratégias e adquirir vantagens competitivas, de modo a encontrarem o sucesso e serem motivo de diferenciação. No entanto, a sua adoção necessita de uma análise retrospetiva para saber se, de facto, é esta a solução ideal para atingir os objetivos pretendidos. Neste contexto, foi desenvolvido uma proposta de modelo de produção ágil orientado às PMEs, baseado nas principais características e aspetos da produção ágil onde se destacaram cinco vertentes: recursos humanos, cultura organizacional, fornecedor/cliente, flexibilidade e tecnologia. Dada a sua abrangência, versatilidade e especificidade das organizações definidas, este modelo pode ser aplicado em enumeras situações e em diferentes contextos. A realização e sua aplicação num caso de estudo, numa PME, teve como objetivo melhorar e agilizar os seus processos colmatando algumas necessidades, como uma maior envolvência e interação entre setores de modo a promover uma comunicação fluída e concisa, tornando a organização mais sólida. Neste caso de estudo, a aplicação da proposta de modelo contemplou a criação de uma equipa ágil, com as suas respetivas funções e responsabilidades e o desenvolvimento de uma proposta de implementação de melhoria. Esta proposta de implementação consiste em cinco fases que são executadas pela equipa ágil: reunião semanal, reuniões diárias, fase de preparação, fase de arranque e fase de produção. Neste seguimento, foram realizados dois testes que visavam a execução da proposta de implementação de melhoria pela equipa ágil, tendo sido positivos e promissores os resultados expectáveis. Assim, embora os resultados tenham sido expectáveis, servem de suporte para trabalhos futuros no intuito de avaliar a sua proximidade com resultados concretos, tendo em conta a recetividade da empresa em dar continuidade ao estudo e, inclusive, vir a implementar a proposta futuramente.
Globalization, along with the market’s constant change and uncertainty, highlighted the agility’s importance as the most evident path to be followed by companies (small and medium-sized enterprises - SMEs - included) who seek to develop new strategies and acquire competitive advantages in order to achieve success and differentiation. However, this embrace requires a retrospective analysis to know if, in fact, this is the right approach to achieve the pretended goals. In this context, a proposal for an agile production model oriented to SMEs was designed based on the main characteristics and aspects of agile production where five items were highlighted: human resources, organizational culture, supplier/client, flexibility and technology. Given its coverage, versatility and the organizations’ requirements, the model can be used in a wide range of situations and in different contexts. Its application on a case study, in a SME, sought to improve and streamline its processes by filling its needs, as in reaching a greater involvement and interaction between sectors, in order to promote a more fluid and consistent communication and therefore a more solid organization. In this case study, the proposal led to the creation of an agile team, with its respective roles and responsibilities, and the development of an improvement implementation proposal. This proposal consists of five phases that are executed by the agile team: weekly meetings, daily meetings, preparation phase, start-up phase and production phase. Following this, two tests were made to perform the improvement implementation proposal by the agile team, which resulted in some positive and promising expected results. Therefore, even if the results were just hypothetical, they support future research to evaluate its proximity to pretended consistent results, given the interest and receptivity that the company showed in continuing this study.
Globalization, along with the market’s constant change and uncertainty, highlighted the agility’s importance as the most evident path to be followed by companies (small and medium-sized enterprises - SMEs - included) who seek to develop new strategies and acquire competitive advantages in order to achieve success and differentiation. However, this embrace requires a retrospective analysis to know if, in fact, this is the right approach to achieve the pretended goals. In this context, a proposal for an agile production model oriented to SMEs was designed based on the main characteristics and aspects of agile production where five items were highlighted: human resources, organizational culture, supplier/client, flexibility and technology. Given its coverage, versatility and the organizations’ requirements, the model can be used in a wide range of situations and in different contexts. Its application on a case study, in a SME, sought to improve and streamline its processes by filling its needs, as in reaching a greater involvement and interaction between sectors, in order to promote a more fluid and consistent communication and therefore a more solid organization. In this case study, the proposal led to the creation of an agile team, with its respective roles and responsibilities, and the development of an improvement implementation proposal. This proposal consists of five phases that are executed by the agile team: weekly meetings, daily meetings, preparation phase, start-up phase and production phase. Following this, two tests were made to perform the improvement implementation proposal by the agile team, which resulted in some positive and promising expected results. Therefore, even if the results were just hypothetical, they support future research to evaluate its proximity to pretended consistent results, given the interest and receptivity that the company showed in continuing this study.
Description
Keywords
Pequenas e médias empresas Produção ágil Agilidade Proposta de modelo de produção ágil Equipa ágil Small and medium-sized enterprises Agile production Agility Proposal for an agile production model Agile team