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- Knowledge based community management in the construction industryPublication . Moreira Silva, Manuel; Lucas Soares, António; Simões, Dora; Costa, RuteBuilding and construction companies have to continuously renew their working habits in order to face an increasing competitive environment where flexibility and adaptability to change are the obliged route to success. As Ceton (2000) states, the increasingly widespread use of computers only serves, as it is generally recognized, to highlight the fragmented way that building projects are commenced, designs created and realized, construction carried through to completion, and buildings maintained, renovated, and ultimately demolished. All too often lost information and miscommunication complicate these operations.