Browsing by Author "Senyuta, Oleh"
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- Working in the Accommodation Industry: an Experience at Tripas-CoraçãoPublication . Senyuta, Oleh; Furtado, Marco António Cerqueira MendesThis report is part of the curricular internship of the Master’s Degree in Intercultural Studies for Business, at the Porto Accounting and Business School (Instituto Superior de Contabilidade e Administração do Porto). The internship was developed in the company Tripas-Coração, Lda., inserted in the tourism sector. Freedom of movement between countries and the democratization of transport has made intercultural flows possible in the majority of the world. This has led to some serious changes in culture and its commodification and in the way that cities are structured nowadays. Bearing this in mind, it is possible to identify that there is a growing need for the analysis and understanding of intercultural communication and its impact on society. These intercultural flows and communication are intrinsically linked to the area of tourism. This is a reality for Portugal, which benefits from it and also has to deal with new issues and their consequences. This also applies to the city of Porto, and it is necessary to admit the importance of adapting cultural discourses and behaviors to accommodate all cultures. The objective of this report is to present and describe the work developed at Tripas-Coração, a company that operates in the tourism industry in Porto. In this way, the tasks developed within the scope of the curricular internship will be described in order to be able to relate them to the knowledge acquired during the master's degree and previous education, while providing an analysis of the importance of this knowledge.