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Abstract(s)
Objetivo: Esta dissertação procura refletir sobre o funcionamento do Museu Militar do Porto em termos de Assessoria. O nosso objetivo foi analisar o papel dos assessores nesta instituição, dado o papel fundamental que este profissional tem numa empresa/instituição, como elemento de apoio à administração/gestão.
Metodologia: Metodologicamente optamos por realizar uma investigação qualitativa, de carácter exploratório, recorrendo à estratégia do estudo de caso, utilizando como instrumentos de recolha de dados a realização de entrevistas, a análise documental e a observação participante.
Resultados e Conclusões: Numa sociedade em constante mutação, tanto social como tecnologicamente, a profissão de secretariado/assessoria sofreu uma enorme evolução. O perfil destes profissionais é agora mais completo e mais versátil. As tarefas dos profissionais de assessoria aumentaram em número e tornaram-se também mais complexas. O seu papel é mais valorizado. Neste contexto, do estudo realizado ressalta que o Museu Militar do Porto não possui um cargo concreto na área da assessoria, sendo que as funções desta área são asseguradas por vários funcionários do museu, quer sejam civis ou militares. A investigação revelou também que os funcionários que exercem estas funções não têm qualquer tipo de formaçao na área da assessoria/secretariado, pelo que, em nosso entender, seria uma mais-valia para o Museu Militar do Porto a contratação de um profissional de assessoria para assegurar estas funções, que fosse devidamente formado na área.
Objective: This dissertation aims to reflect about the Museu Militar do Porto operation in the advisory body area. Our main goal was analyzing the role of the advisors in this institution, since this professional is a key to a company/institution, as an element of supporting the management team. Methodology: In the methodology, we decided to realize an exploratory qualitative research, using the case study. As data collection, we held interviews, we analyzed documentation we done participant observation. Results and Conclusions: In a society of a constant change, in a technological and social ways, the job position of advisor/secretary has evolved. The profile of these professionals is now more complete and versatile. The functions of those professionals increased and became more complex. Their role is more appreciated. In this context, this case study highlights that the Museu Militar do Porto does not have a specific position in the advisory body area and the functions are performed by civilian and military employees. This research also indicated that the employees does not have any training in the advisory body/secretary area, and we feel that it would be a big advantage for the Museu Militar do Porto to hire a graduated secretary/advisor to assure these functions in this area.
Objective: This dissertation aims to reflect about the Museu Militar do Porto operation in the advisory body area. Our main goal was analyzing the role of the advisors in this institution, since this professional is a key to a company/institution, as an element of supporting the management team. Methodology: In the methodology, we decided to realize an exploratory qualitative research, using the case study. As data collection, we held interviews, we analyzed documentation we done participant observation. Results and Conclusions: In a society of a constant change, in a technological and social ways, the job position of advisor/secretary has evolved. The profile of these professionals is now more complete and versatile. The functions of those professionals increased and became more complex. Their role is more appreciated. In this context, this case study highlights that the Museu Militar do Porto does not have a specific position in the advisory body area and the functions are performed by civilian and military employees. This research also indicated that the employees does not have any training in the advisory body/secretary area, and we feel that it would be a big advantage for the Museu Militar do Porto to hire a graduated secretary/advisor to assure these functions in this area.
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Keywords
Museu Militar do Porto Assessoria Estudo de caso Exército Advisory body Case study Army