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Advisor(s)
Abstract(s)
Atualmente, as empresas deparam-se com um mercado cada vez mais competitivo e exigente. Surge assim, a necessidade de produzir mais e melhor, com capacidade de resposta rápida, consumindo cada vez menos recursos. O projeto em estudo foi desenvolvido numa empresa do setor da ourivesaria, Flamingo – Indústria da Ourivesaria SA, no departamento de joalharia inserido na área de produção. Este estudo, tem como objetivos a melhoria dos processos produtivos, a redução de custos e aumento da produtividade. Após uma análise aos processos existentes, foram detetados vários problemas e oportunidades de melhoria nos processos de gestão e controlo da produção e orçamentação. Com o intuito de colmatar os problemas diagnosticados, foram sugeridas e implementadas diversas propostas de melhoria, como: elaboração do dossier do produto, organização do setor produtivo com base na metodologia 5S, elaboração de documentos pró-forma, elaboração de um método para a determinação de prioridade de produção, desenvolvimento de uma ferramenta de gestão e controlo da produção, determinação do ponto de encomenda com base em históricos de venda e lead time produtivo e alteração dos modus operandi do processo de orçamentação. A propostas de melhoria implementadas permitiram à empresa obter como ganhos a redução de lead time produtivo, redução de custos de produção, aumento da produtividade, redução da variabilidade entre lotes de produção, aumento da qualidade do produto final, entres outros. Estes ganhos possibilitaram um aumento de 83% de informação documentada, uma redução de 37% de lead time e de 51% do desvio-padrão do mesmo, assim como um aumento de 148% na faturação mensal de uma marca produzida no departamento.
Nowadays, companies face an increasingly competitive and demanding market. Thus, the need to produce more and better rises, with fast response capability, consuming less and less resources. The project in study, was developed in a company inserted in the jewellery sector, Flamingo – Indústria da Ourivesaria SA, in the production area. This study aims to improve production processes, reduce costs and increase productivity. After analysing the existing processes, several problems and improvement opportunities in production management and control and budgeting processes were detected. In order to overcome the problems diagnosed, several proposals for improvement were suggested and implemented, such as: elaboration of the product dossier, organization of the productive sector based on 5S methodology, elaboration of proforma documents, elaboration of a method for determinating manufacturing priorities, development of a production management and control tool, setting the order point based on sales history and productive lead time and changing the budgeting process modus operandi. The improvement proposals implemented allowed the company to obtain profits as reduction of productive lead time, reduction of production costs, increase of productivity, reduction of variability between batches of production, increase of final product quality, among others. These gains enabled an increase of 83% in documented information, a lead time reduction of 37% and 51% of the standard deviation, as well as a 148% increase in monthly invoicing for a brand produced in the department.
Nowadays, companies face an increasingly competitive and demanding market. Thus, the need to produce more and better rises, with fast response capability, consuming less and less resources. The project in study, was developed in a company inserted in the jewellery sector, Flamingo – Indústria da Ourivesaria SA, in the production area. This study aims to improve production processes, reduce costs and increase productivity. After analysing the existing processes, several problems and improvement opportunities in production management and control and budgeting processes were detected. In order to overcome the problems diagnosed, several proposals for improvement were suggested and implemented, such as: elaboration of the product dossier, organization of the productive sector based on 5S methodology, elaboration of proforma documents, elaboration of a method for determinating manufacturing priorities, development of a production management and control tool, setting the order point based on sales history and productive lead time and changing the budgeting process modus operandi. The improvement proposals implemented allowed the company to obtain profits as reduction of productive lead time, reduction of production costs, increase of productivity, reduction of variability between batches of production, increase of final product quality, among others. These gains enabled an increase of 83% in documented information, a lead time reduction of 37% and 51% of the standard deviation, as well as a 148% increase in monthly invoicing for a brand produced in the department.
Description
Keywords
Análise e melhoria de processos Lean Manufacturing Gestão e controlo da produção Process analysis and improvement Production management and control