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Browsing by Author "Canelas, Sofia Alexandra Moreira"

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  • Processo de Seleção de Participantes numa Plataforma de Testes de Usabilidade
    Publication . Canelas, Sofia Alexandra Moreira; Paulo, Filipe de Faria Pacheco
    With the exponential growth of web and mobile applications, the practice of usability tests began to be more prevalent in different organizations and revealed a positive impact on the empathy of their products with the intended users. Skipping this step can cause major usability issues on the final product, as it was not tested with its users before it was launched. Despite companies realizing the importance of user testing and starting to make use of it, this task requires participants who are willing to participate in the tests, and this aspect is often a major obstacle for UX (User eXperience) researchers, not only in terms of their recruitment but also the suitability of the participants’ attributes to the product to be created. The aim of this project is to develop a web application that unifies the steps present in carrying out usability tests, from their creation to their execution, with a special focus on the selection of participants for them, which is the main problem to be solved. The hypothesis of research here is to confirm that using other platforms' APIs (Application Programming Interface) to recruit testers for usability tests is an efficient way of finding testers from a wide variety of market niches, which we will confirm or deny by the end of the project. In the project's initial phase, it is intended to study the state of the art in order to bring to light deeper understandings of the UX field and usability testing, as well as current applications on the market for usability testing management and potential technologies for this project’s development. Then, possible solutions for approaching the problem will be described, and a value analysis will be carried out focusing on strategic and business concepts for the project, namely its value proposition. In this stage, it is intended to choose a solution for the problem, taking into account factors such as time, adequation, and complexity of each one. As a result of the previous steps, an initial concept for the UI (User Interface) of the chosen solution will be sketched, and its usability will be tested in order to find any issues and fix them before going on to the final design. After this phase, the solution will be implemented, and the technique for doing so, including the technology used, the code architecture and documentation, will be described. Accordingly, the project will be experimented and evaluated again after its implementation phase, in order to assess the effectiveness of its requirements’ execution and potential problems the testers may have run into, which we will have to analyze and consider fixing at a later stage. At last, thorough conclusions about the project will be held out, including those regarding the challenges and limitations faced, achieved objectives, and, lastly, the work to be developed in the future.
    2023Master thesis Open access Show more