Ferreira, SofiaSilva, Ana SofiaPinto, AnaSantos, JoanaCarvalhais, Carlos2024-03-012024-03-012021Ferreira, S., Silva, A. S., Pinto, A., Santos, J., & Carvalhais, C. (2021). Trust in human robot interaction: A literature review. Em P. Arezes, J. S. Baptista, M. P. Barroso, P. Carneiro, J. Castelo Branco, A. Colim, P. Cordeiro, N. Costa, S. Costa, J. Duarte, J. Guedes, R. Melo, A. S. Miguel, & G. Perestrelo (Eds.), International Symposium on Occupational Safety and Hygiene: Proceedings Book of the SHO2021 (pp. 458–463). Portuguese Society of Occupational Safety and Hygiene (SPOSHO).978-989-54863-1-1http://hdl.handle.net/10400.22/25112The presence of collaborative robots (or cobots) in workplaces will become increasingly common due to the need to ensure the health and safety of workers and to make production systems more efficient and flexible. To ensure good performance in human-robot interaction, it is essential that there is trust on the part of the human in this technology. Objectives: Thus, the main objective of this study was to identify the factors that may influence human-robot interaction through a literature review. Materials and Methods: To accomplish this objective, the Preferred Reporting Items for Systematic reviews and Meta-Analyses extension for Scoping Reviews method was applied. The scientific databases used were Pubmed and Web Of Science. Results and Discussion: The literature search resulted in a total of 63 articles, 5 of which were included for analysis after applying the eligibility criteria. The factor "errors made by the robot" was the most reported in the included studies. Correlation between the different factors impacting trust was also observed. Conclusions: The success of human-robot interaction depends on the trust that the human places in the technology. However, it is essential to develop further studies on trust in industrial settings.engCollaborative robotsReliabilityIndustryPerformanceconference object