Santos, José de FreitasVieira, Isabela Giacomazzi2026-01-142026-01-142025-11-052026-01-14http://hdl.handle.net/10400.22/31503This report is both a description of the author’s experience of interning in the International Office of the Porto Accounting and Business School as well as an exploratory study on the impacts of the digitalisation of the Erasmus+ programme on international mobility. It is also a compilation of relevant data regarding the perceptions of International Relations Officers regarding the Erasmus Without Paper programme. Which includes advantages, disadvantages, criticism and suggestions of the digitalisation process. Based on a theoretical review and empirical evidence, and as part of the curricular internship activities at the International Office, an anonymous questionnaire was created for International Relations Officers with experience with Erasmus Without Paper. The objective was to evaluate the perceived impacts of the programme on their work. After analysing the data, the most relevant was that a significant number of respondents stated that since the implementation of Erasmus Without Paper their workload has become heavier. Which goes against the principle of efficiency, that is at the foundations of digitalisation. This internship and research opportunity proved invaluable in terms of knowledge, work experience and interpersonal relationships with colleagues in the same field. This internship report is composed by the fruit of the skills acquired during the time spent in the International Office of the Porto Accounting and Business School.engDigitalisationErasmus without paperInternational mobilityInternational officemaster thesis204084431