Costa, Alexandra R.Rodrigues, JoséViterbo, Conceição2013-10-182013-10-182011978-1-60750-983-7978-1-60750-984-4http://hdl.handle.net/10400.22/2379In this chapter we outline the fundamentals of communication and negotiation in a group of people. Being aware of these generic principals greatly contributes to improve the effectiveness and the outcome of the meetings that MUTW students will be engaged in.engCommunicationAssertive comunicationNegociationCulturebook part10.3233/978-1-60750-984-4-39