Lopes, CristinaPereira, TeresaCosta, Rosekelly Araújo2018-01-252018-01-252017http://hdl.handle.net/10400.22/10854This paper is a study in Reverse Logistics (RL) that aims to analyse the reverse flow of medications with expired dates, in the pharmacies of the Campania region in Italy. The main objective is to analyse the final destination of medications that are not sold and are collected in pharmacies. The analysis of howthe company responsible for the collection of the medicines works was made using semistructured interviews, and a subsequent factor analysis of the collected data. The pharmacies of the main cities of this region were investigated, in order to understand their importance in this process, as well as to understand their main difficulties and challenges. A statistical analysis of the data allowed us to verify how pharmacies are accustomed to the current legislation and are aware of the importance of their role in the RL of the medications that are not sold with the expiration date. It was observed that pharmacies are very satisfied with the company responsible for the collection and referral of medicines and their materials to an adequate final destination. Both of them work in tune, respond well to current legislation and respect the environment.engReverse logisticsExpired date medicationsPharmaciesRegion of Campania-ItalyFactor analysislecture