Cerdeira, Jorge OrestesLopes, Isabel CristinaSilva, Eliana Costa e2015-04-242015-04-2420132305-249Xhttp://hdl.handle.net/10400.22/5833We address a real world scheduling problem concerning the repair process of aircrafts’ engines by TAP - Maintenance & Engineering (TAP-ME). TAP-ME is the maintenance, repair and overhaul organization of TAP Portugal, Portugal’s leading airline, which employs about 4000 persons to provide maintenance and engineering services in aircraft, engines and components. TAP-ME is aiming to optimize its maintenance services, focusing on the reduction of the engines repair turnaround time.engconference object