Utilize este identificador para referenciar este registo: http://hdl.handle.net/10400.22/5808
Título: MCDA applied to performance appraisal of short-haul truck drivers: a case study in a portuguese trucking company
Autor: Morte, Raquel
Pereira, Teresa
Fontes, Dalila B. M. M.
Palavras-chave: Multi-criteria decision analysis
Performance appraisal
Long/short haul trucking
Decision support systems
Data: 2015
Editora: University of Kragujevac. Faculty of Engineering. Center for Quality
Relatório da Série N.º: 1;
Resumo: Performance appraisal increasingly assumes a more important role in any organizational environment. In the trucking industry, drivers are the company's image and for this reason it is important to develop and increase their performance and commitment to the company's goals. This paper aims to create a performance appraisal model for trucking drivers, based on a multi-criteria decision aid methodology. The PROMETHEE and MMASSI methodologies were adapted using the criteria used for performance appraisal by the trucking company studied. The appraisal involved all the truck drivers, their supervisors and the company's Managing Director. The final output is a ranking of the drivers, based on their performance, for each one of the scenarios used. The results are to be used as a decision-making tool to allocate drivers to the domestic haul service.
URI: http://hdl.handle.net/10400.22/5808
ISSN: 1800 - 6450
Aparece nas colecções:ESEIG - EIP - Artigos

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