Utilize este identificador para referenciar este registo: http://hdl.handle.net/10400.22/5528
Título: Road drivers performance appraisal using a MCDA method: a case study in the road transport company
Autor: Morte, Raquel
Pereira, Teresa
Fontes, Dalila B. M. M.
Palavras-chave: Multi-criteria decision analysis
Performance appraisal
Road freight transport
MMASSI
Data: 2014
Resumo: Performance evaluation increasingly assumes a more important role in any organizational environment. In the transport area, the drivers are the company’s image and for this reason it is important to develop and increase their performance and commitment to the company goals. This evaluation can be used to motivate driver to improve their performance and to discover training needs. This work aims to create a performance appraisal evaluation model of the drivers based on the multi-criteria decision aid methodology. The MMASSI (Multicriteria Methodology to Support Selection of Information Systems) methodology was adapted by using a template supporting the evaluation according to the freight transportation company in study. The evaluation process involved all drivers (collaborators being evaluated), their supervisors and the company management. The final output is a ranking of the drivers, based on their performance, for each one of the scenarios used.
Peer review: yes
URI: http://hdl.handle.net/10400.22/5528
Aparece nas colecções:ESEIG - EIP - Comunicações em eventos científicos

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