Utilize este identificador para referenciar este registo: http://hdl.handle.net/10400.22/5358
Título: Six sigma methodologies: implementation and impacts on Portuguese small and medium companies (SMES)
Autor: Fonseca, Luis
Leite, David
Lima, Vanda
Palavras-chave: Six Sigma
Quality Management
Quality Improvement
SMEs
Data: 27-Dez-2014
Editora: Center for Quality, University of Montenegro and Center for Quality, University of Kragujevac, Serbia
Citação: Fonseca. L., Leite, D., Lima. V., (2014), Six Sigma Methodologies Implementation and impacts on Portuguese SMEs,International Journal for Quality Research, Vol Nº 8 , Nº4), 583-594
Relatório da Série N.º: International Journal for Quality Research;Vol. 8, Issue 4
Resumo: Abstract: Six Sigma is a disciplined approach for dramatically reducing defects and producing measurable financial results (Anand, 2006; Linderman et al. 2003). It should not be a simple statistical tool, but rather a strategic management approach by supporting key projects aligned with the business goals and customer requirements. Although associated with considerable Return on Investments, there is not enough evidence of Six Sigma application within Portuguese companies. It is the aim of this exploratory research to study Six Sigma utilization by Portuguese Small and Medium Enterprises (SMEs). The descriptive analysis and the statistical tests carried out, point to lack of knowledge with this Methodology (Higher at Top Management level) and a sense of comfort with the existing management systems (mainly ISO 9001). The authors recommend increasing Six Sigma training and education and additional studies to gather further knowledge and contribute to more competitive and sustainable organizations.
Descrição: Artigo elaborador no âmbito dos trabalhos decorrentes à dissertação de Mestrado do Aluno David Leite, no Mestrado em Gestão Integrada Qualidade, Ambiente e Segurança, ESTGF-IPP, Oreintados pelos Professores Luís Fonseca (ISEP-IPP) e Vanda Lima (ESTGF-IPP).
Peer review: yes
URI: http://hdl.handle.net/10400.22/5358
ISSN: 1800-6450
Versão do Editor: http://www.ijqr.net/journal/v8-n4/10.pdf
Aparece nas colecções:ISEP – CIDEM – Artigos

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