Development methodology of a higher education institutions maturity model

Abstract

Maturity models have been introduced, over the last four decades, as guides and references for Information System (IS) management in organizations from different sectors of activity. In the educational field, maturity models have also been used to deal with the enormous complexity and demand of Educational Information Systems. This article presents a research project that aims to develop a new comprehensive maturity model for the Higher Education Institutions (HEI) area. The HEIMM (Higher Education Institutions Maturity Model) will be developed to help HEI to address the complexity of there IS, as a useful tool for the demanding role of the management of these systems, and institutions as well. The HEIMM will have the peculiarity of congregating a set of key maturity influence factors and respective characteristics, enabling not only the assessment of the global maturity of the HEI IS but also the individual maturity of its different dimensions. In this article, we present the second phase of our project by discussing the methodology for the development of maturity models that will be adopted for the design of the HEIMM and the underlying reasons for its choice.